I prefer to look at problems in context and in a larger picture since no problems are formed in isolation, and then deep dive to identify the root cause.
Using user-centric design methods, within an agile framework, I am able to develop holistic solutions.
My understanding of what constitutes a 'System'
The design process and my approach
Cyclic process that I have used to develop a digital touchpoint
To read further on how I have used this process in a project, please click here.
